CTI is a computer software approach to defining the design of communication interfaces between a
computer program and the telephone network infrastructure.
Web
Development
web development is an active and growing industry and an industry that has been providing skilled
IT professionals and expanding quickly due to it.
Predictive
dialer
predictive dialer is the accurate and fastest way to send phone numbers directly to recipients
without any of the hassles of hunting down the right person or routing them through voicemail.
Cloud
telephony
cloud telephony is a business technology term referring to the ability to connect multiple
telephone and data lines to a business.
VOIP dialer
VoIP is the marketing term used for conferencing protocols that has some similarities to internet
telephony but uses dedicated telephone lines instead of the internet.
CRM solution
CRM solution is a strategy that involves the formulation of a set of customer touchpoints that acts
as a gateway to the interaction and engagement of customers with the companies on all the available
channels.